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I'm new to downloading music &
movies, will this be very complicated?
We have made it very easy for you. We give you the simple
steps to get you going fast. If you ever get stuck, or need
help, just send us an email with your question, and a friendly
support person will show you what you need to do next.
Do I get full support for free?
We have 3 teams of people offering support around the clock
and 7 days a week. Inside our members area, you will
find clear online forms where you can submit your questions.
You get clear concise answers back in record time free of
charge.
What kind of music & movies, do you
have?
You'll be able to download anything you can imagine. We
have all the popular music and movies but also hard to find
titles. There are millions of files available on the network
and it's expanding everyday.
All of the most popular music and movies - over six million
songs and movies are on the network!
Do you have anything for Mac and other
systems including AOL?
Yes we do. We offer software that is Mac and AOL compatible.
Our software works on any machine and any Operating System.
Do I need a high speed connection, DSL
or cable connection?
No you do not, a standard modem is just fine, the faster
your connection the faster your downloads will be. Most
of our customers use a standard telephone modem.
Is my registration
secure and confidential?
Absolutely! Your personal information and email are never
shared with any other organization whatsoever we
take confidentiality very seriously. Our registration process
and payment pages are 100% secure and managed by iBill (the
Internets largest payment processor).
What is inside the
members area?
You will find all of the latest tools for accessing the
largest peer-to-peer networks on the planet. You will also
find online tutorials making it easy for you install and
learn the tools provided and a collection of tools that
include video players (allow you to play the latest video
files), CD burning application and much much more
I thought the software was free. Why am I being asked to
pay?
The software is free. You are paying for the online help
and support and the online tutorials for the lifetime of
the membership.
How long will it take
to download a file?
Download times vary depending on the speed of your Internet
connection and the number of other people trying to download
file at the same time. For an estimate of download times
with a 28.8 Kbps modem, choose the Download Specs link next
to each product description on the Index of Products page.
How long does it normally
take to download a movie?
It depends on your connection. Members that have a good
connection will be able to download fast. If you are on
a dial up modem it'll take longer.
Does it matter that
I connect to the internet through a proxy?
In most cases, no. However, we advise you to contact your
network administrator to do the needful, if any change is
the network settings is required.
Start Downloading Now >>
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